New: subscription checkouts built on Checkout ChampSee how it works

More Trustpilot reviews, from your real customers.

Most happy customers never leave a review because nobody asks at the right moment. We set up Trustpilot’s invitation system so every order gets a timely, on-brand request.

A-to-Z setup planAutomatic invitationsGuided in Slack
Review invitation, sent after delivery
From Your Brand · Order #10482How was your order, Sarah?
Write a review
Invitations this week312
SentAutomatically

An A-to-Z plan. Set up step by step.

From your first invitation to a review routine running on autopilot, so reviews keep coming in.

Automatic invitations

Your store connected to Trustpilot so every order triggers a review invitation.

Timing that converts

Invitations timed so customers are asked while the experience is fresh.

On-brand templates

Invitation emails in your brand voice, in the languages you sell in.

Replying to reviews

Templates and advice for replying, including to critical reviews.

Guideline checks

Reporting reviews that break Trustpilot’s guidelines through the official route.

Guided in Slack

The full setup guided step by step in your private Slack channel.

From order to review.

Once it is set up, it runs on its own for every order.

A real order

A customer buys and receives their order.

An on-brand invitation

Sent automatically at the right moment, in your brand voice.

A genuine review

Your score reflects what customers actually experience.

Set up in four steps.

We guide you through every step in your private Slack channel.

1

Profile audit

We look at your profile, score and how invitations are set up today.

2

Connect invitations

We connect Trustpilot’s invitation method to your store and order flow.

3

Templates and timing

We write your templates and set the timing for the best response.

4

Monitor and reply

You get a routine for replying to reviews and keeping your profile healthy.

Questions about Trustpilot.

Can’t find your answer? Message us on WhatsApp.

Do you write reviews for us?
No. Every review comes from a real customer you invited after a real order. That keeps your profile safe and your score credible.
How fast will my review count grow?
That depends on your order volume. More orders means more invitations, and more reviews.
Which store platforms does it work with?
Trustpilot’s invitation methods work with Shopify and most other platforms. We connect the method that fits your store.
Can you remove negative reviews?
We cannot remove honest reviews. We help you reply well and report reviews that break Trustpilot’s guidelines through the official process.

Let your customers speak for you.

Tell us about your store. We set up your invitations step by step.

We reply Monday to Saturday, 07:00 to 18:00 CET.